RSI. Back Pain. Computer Vision Syndrome. Hearing Loss. Injury. Accident. Depression. Dyslexia. Stroke. Stress.

1 in 4 people have a condition or disability which will affect their work a statistic no company can afford to ignore. Learn More

Workplace Solutions

PRODUCTS

With the right tools, we believe that everyone can achieve their true potential.

Workplace adjustment service: micase

A proven combination of expertise, products and services in a managed adjustment process.

Business Services

Practical support for companies of any size or structure.  MicroLink can enhance existing services or provide help and guidance to begin new ones.

Workplace Adjustment Service: MiCase

A proven combination of expertise, products and services in a managed adjustment process.  MiCase is tailored to and around your business.  It is cost effective and provides a meaningful and measurable return on investment.  MiCase is endorsed by industry professionals as best practice.  Contact us to learn more.

 

 

End to End Workplace Adjustment Process

A one-stop solution for recommendations, supply, implementation and support of workplace assessments and adjustments using defined business approval process, governance and management.

Key Points

  • Case Duration under 20 Days (inclusive of assessment, supply and installation)
  • Full governance and approval process to suit budgetary controls
  • Experts at the front of the process providing consultation and advice
  • Average Case Cost < $800 (inclusive of assessment, fast track, provision and case management)
  • Dedicated Key Relationship Manager
  • In depth Information Management related to condition data, costs, efficiency and return on investment.
  • Ergonomic, ADA, and other Assessments
  • Existing or pre-agreed catalog of best value products and services
  • Supporting Business Managers, Decision Makers, and Executives through advice, fact sheets and consultation
  • Designed around existing HR, Health and Safety and Occupational Health functions

Our unique three tier decision process, results in cost savings, speed and identifying the most appropriate course of action for the colleague.  Our team of expert case managers are experienced in building trust, gaining insightful information and managing all kinds of cases from start to finish, making MiCase the only system able to streamline, integrate and efficiently deliver a pioneering workplace adjustment process that works for all.

Advisory Fast Track and Assessment model diagram
MiCase Adjustment Service Workflow Example

Getting a practical, streamlined process in place to deliver reasonable adjustments makes good business sense.  The results speak for themselves.  Complete the form below and have a look at the full in depth research report.

MiCase Business Case Results part 1
MiCase Business Results part 2

Recognizing the Requirement

  • Every organization in North America will be affected by long term health conditions, mental disorders, learning difficulties or disability in the workforce. The majority of impairments are hidden or non-visible
  • Almost one in five people in the US have a disability
  • One in four people will experience mental health problems in any given year. The World Health Organisation reports that depression will be the leading cause of disability by 2020
  • The total cost to employers of mental health problems among their staff is estimated at nearly $100 billion each year. That is the equivalent to $1,035 for every employee in the US workforce
  • Simple steps to improve the management of health in the workplace including prevention and early identification of problems, will enable employers to save 35% or more of these costs
  • One in six of those who become disabled at work will lose their job during the first year after becoming disabled
  • Only 17% of disabled people were born with their disabilities. The majority of disabled people acquire their disability in later life
  • Each case of stress-related ill health leads to an average of 30.9 working days lost In a typical year, about 30 times as many working days are lost through mental health as from industrial disputes

Unprecedented absence, productivity & return on investment data

See the stats that prove why workplace adjustments make good business sense.

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Our Support

Microlink has developed a scalable solution available throughout North America delivered by experts who are passionate about people and the workplace. 

As recognized leaders and experts in our field, Microlink has developed a wide range of services that can define and pin-point any accessibility weaknesses within an organization.  Microlink can also guide, train and mentor to solve those issues and instruct how to follow best practice, as well as data capture of the 'real picture' in order to see how to reduce sickness and absence, increase productivity and reduce costs within these vulnerable areas.

The team members within Microlink are proud of the high level of services they offer and ensure each customer is treated as an individual with dignity, professionalism and care.

Microlink supports government projects to aid literacy and disability in areas that currently have no technology or support.

Consultation Services

Through the experience gained working alongside public and private sector organizations, Microlink has an unrivaled amount of practical experience, which can be applied through a consultant framework to help businesses identify gaps and risks within their current processes and provide a strategic road map for improvements.

Consultation packages are tailored around each client, dependent on the level of existing provisions, structure and level of disability awareness.

Current State Analysis

In order to create a road map for improvements, it is essential that a clear picture is created of the current state and performance metrics agreed upon at the outset to understand the success of any initiatives undertaken.

  • What qualitative and quantitative data is available?
  • What is the current cost impact?
  • What are the goals of the business?
  • Who 'owns' current workplace accommodations, ergonomics and disability management?

Feedback Surveys

Microlink has developed surveys for both employees and line managers that enable a detailed picture to be created of the workforce. It is essential to include and engage with individuals who have experienced disability, learning difficulties or health conditions within the business.

  • What challenges are faced?
  • What is the culture of disclosure within the business?
  • What support is offered and how accessible is that support?
  • What currently works well?

Maturity Model

A framework created by Microlink is used to score the organisation on a number of different aspects of successfully managing employees with disabilities or conditions. The framework is based on a best practice approach championed by the Business Disability Forum, for the provision and support of employee well being.

The model poses questions to get organisations to critically analyze their approach to support, data, services and accessibility. By scoring responses against a best practice approach, a picture is developed of the strengths and weaknesses within the business which can help to clarify, plan and prioritize improvement initiatives. The maturity model can either be conducted as a guided assessment with a consultant onsite to support and challenge assumptions or by self-assessment.

Gap Analysis and Stakeholder Management Workshops

Disability Management and workplace adjustment processes can span across many functional departments within organizations. It is important that all internal stakeholders i.e. Business Managers, Executives, Senior Leadership, HR, IT, Occupational Health, Facilities Management, Health and Safety, are all engaged and working towards the same business goals.

Through key resources within the business, Microlink can host interactive workshops to map out current processes and guide the consistency of management approach and data captured within the business.

Accessibility Policy and Communications

Microlink has a number of different policies, which organizations can use to supplement existing provisions. These are non-physical adjustment policies, recruitment and workplace adjustments to name a few. In addition to providing policies to fill gaps within the business, Microlink can also offer accessibility testing and advice on any existing communication or internal documents.